Trouble Shooting and Support

Contents - Return to Main Site

Trouble Shooting and Support

The only know issue with Tiff to Text relates to MODI. When Microsoft Office is updated or in some cases removed, MODI is left behind. Since the new version of MODI is installed in a different path, both versions reside on the same PC. The only fix know at this time is to uninstall MODI, check to see if MSPView.exe still exists after the uninstall, if it does delete it and the folder that contains it. Run a simple registry cleaner, (CCleaner.exe works and it is Freeware) and reinstall MODI.

Both the licensed and Trial Version of Tiff to Text is supported.

Please contact us at:

For support contact:
eDocfile Inc.
Valrico, FL 33594
Phone 813.413.5599
support@edocfile.com